Terms of Use
These Terms of Use ("Terms") apply to the Clean Web app on iPhone, iPad and Mac (the "App") and to the services it uses. They form an agreement between you and Mihai Seremet, an individual based in the United Kingdom ("we", "us"), of 9 Reardon Path, London, E1W 2AN, United Kingdom. Please read them carefully. By downloading or using the App, you agree to them.
1. Your licence
Your licence to use the App is granted under Apple's Licensed Application End User License Agreement (the "Standard EULA"). These Terms supplement the Standard EULA. Where the two conflict, the Standard EULA prevails.
As the Standard EULA states, this agreement is between you and us, not Apple. We, not Apple, are solely responsible for the App, its maintenance and support, and for any claims relating to it. Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce them against you.
2. What Clean Web does
Clean Web uses Apple's URL filtering technology to block connections to web addresses that appear on blocklists, such as those associated with advertising, tracking or malicious content. Addresses are checked on your device and, where needed, confirmed privately with our servers, as described in our Privacy Policy. Filtering only works while it is turned on in your device's settings and while your device can reach our servers.
3. Free and Premium features
Some protection levels are free. Others require a Clean Web Premium subscription, which is available monthly or yearly.
- Payment. The price is shown in the App before you buy. Payment is charged to your Apple Account when you confirm the purchase.
- Automatic renewal. Your subscription renews automatically at the end of each period, for the same length and at the then-current price, unless you cancel at least 24 hours before the current period ends. Your account is charged for renewal within the 24 hours before the current period ends.
- Managing and cancelling. You can manage or cancel your subscription at any time in your Apple Account settings (Settings > [your name] > Subscriptions on iPhone and iPad). Cancelling stops the next renewal. You keep Premium access until the end of the period you have paid for.
- Free trial. Where a free trial is offered, it converts to a paid subscription at its end unless you cancel at least 24 hours before it ends. Any unused part of a free trial is forfeited when you buy a subscription.
- Refunds and cancellation rights. Purchases are processed by Apple under its Media Services Terms and Conditions. Refund requests and any statutory right to cancel are handled by Apple at reportaproblem.apple.com.
- Price changes. If we change the price of a subscription, Apple will notify you in advance, and where required by law it will ask for your consent before you are charged the new price.
4. Limits of filtering
We work hard to keep the App effective, but blocking is never perfect:
- The App will not block every advert, tracker or harmful website. It can only filter connections that your operating system passes to it.
- The App may occasionally block legitimate content or stop parts of a website or app from working. If this happens, you can switch to a lighter protection level or turn filtering off.
- Blocklists come largely from independent third-party sources, credited on our Credits page. We don't control their contents.
- The App is not antivirus software or a parental-control tool, and it should not be your only protection against security threats.
5. Acceptable use
You agree not to:
- interfere with, overload or disrupt our servers, or try to gain unauthorised access to them;
- query our servers other than through the App, or use automated means to copy or reconstruct our blocklist databases;
- get around subscription checks or otherwise access Premium features without a valid subscription;
- copy, modify or reverse engineer the App, except as far as the law allows despite this restriction;
- use the App for any unlawful purpose.
6. Intellectual property and third-party content
The App, its design and our trademarks belong to us and are protected by intellectual property laws. Blocklists and open-source software included in or used by the App are provided under their own licences, which you can find on our Credits page.
7. Changes and availability
We may update, change or remove features of the App, for example to improve it, respond to changes in Apple's platforms or meet legal requirements. Updates may be needed to keep using the App, and newer versions may require a newer operating system. We aim to keep the service available but can't guarantee it will be uninterrupted. If we decide to stop offering the App, we'll give reasonable notice where we can. You can then cancel your subscription and ask Apple about a refund for any unused period.
8. Our responsibility to you
If you are a consumer, you have legal rights in relation to digital content that is not as described, not of satisfactory quality or not fit for purpose. Nothing in these Terms affects those rights. Advice about your rights is available from Citizens Advice in the UK, or from a consumer organisation in your country.
Nothing in these Terms limits or excludes our liability for death or personal injury caused by our negligence, for fraud, or for any other liability that cannot be limited or excluded by law.
Apart from that:
- The App is provided for domestic and private use. We are not liable for any loss of profit, business or business opportunity.
- We are not liable for losses that were not foreseeable, or that result from your failure to follow these Terms or to keep your device updated.
- Our total liability to you for all claims relating to the App is limited to the amount you paid for your subscription in the 12 months before the claim arose.
9. Ending these Terms
You can stop using the App at any time by deleting it. Deleting the App does not cancel your subscription, so please also cancel it as described in section 3. If you seriously or repeatedly breach these Terms, we may suspend or end your access to our servers. Where appropriate, we'll tell you first.
10. Changes to these Terms
We may update these Terms from time to time. We'll post the new version on this page with a new "Last updated" date. If a change materially affects you, we'll let you know in the App or on this website at least 30 days before it takes effect. If you don't agree with the changes, you can stop using the App and cancel your subscription.
11. Governing law and disputes
These Terms are governed by the laws of England and Wales, and the courts of England and Wales have jurisdiction over any dispute. If you live in Scotland or Northern Ireland, you may instead bring proceedings in the courts of your home country. If you live in the European Union or elsewhere outside the UK, you also keep the protection of any mandatory consumer laws of your country of residence, and you may bring proceedings in your local courts.
12. General
If any part of these Terms is found to be unenforceable, the rest stays in effect. If we don't enforce a right straight away, we can still enforce it later. You may not transfer your rights under these Terms without our consent. We may transfer ours to someone who takes over the App, as long as this does not reduce your rights.
13. Contact us
For any question, complaint or claim about the App or these Terms, email mseremet.dev@gmail.com or write to Mihai Seremet, 9 Reardon Path, London, E1W 2AN, United Kingdom.